Shipping policy

If you select Standard Shipping, we will ship expedited Canada Post, UPS, or Purolator.

If you pick Express, we will ship Xpresspost Canada Post, UPS Express, or Purolator Express.

Unfortunately, we cannot offer shipping to PO Boxes. Please enter an address for your shipment. Alternatively, we can also create a quote for shipping to PO Boxes depending on location. 

We try and get orders out in a timely manner. In some situations, we may take up to two weeks; however, we do try and get them out asap. If there reasons that an order may take longer then usual, we will get in touch with you to let you know.

You can always talk to an online representative about your order, Monday to Friday 10-6 by calling us toll free 1-844-264-7387, using our website Inbox, or emailing us.

Thank you for shopping local, shopping Canadian, and supporting our small family-run business. We do our best to exceed your expectations, and those of your beautiful 4-legged friends.